Voor iedere stap in je carrière!

Op ons kantoor in Brussel hebben wij regelmatig nieuwe mensen nodig. Staat u aan het begin van uw carrière of juist toe aan een volgende stap? Voor elk kunnen we een gepaste vacature hebben. Check ze hieronder.

Interesse in één van onze vacatures? We horen graag van je!

Bekijk onze openstaande vacatures hier!

Desktop Engineer / System Administrator

The Belgian branch, located in the centre of Brussels, is actually looking for a Desktop Engineer / System Administrator to join its IT department.

Function / Key tasks

The Desktop Engineer completes a wide variety of tasks to troubleshoot and fix computer problems. The main duties and responsibilities are :

• Creating, maintaining and Installing Software Images
Responsible for creating and maintaining functional disk images, containing contents and structure of a hard drive, network configuration, upated security settings and
all software configuration.

• Troubleshooting Software and Hardware Issues
Responsible for Troubleshooting issues reported by the end user. These issues could be software related or can be related to malfunctioning hardware. Also part of the
maintenance team for all IT-systems.

• Develop and Implement Software & Security Updates
Responsible for software and security distribution to ensure updates are implemented network-wide in a timely manner.

• Maintenance, performance and availability
Execute pro-active maintenance by implementing controls and monitoring, applying patches and best practices to ensure availability and performance of their workstation environment.

• First-line support, Communication with users
Responsible for user request management, identification of problems and communication of the solution towards a specific or all user.

• Documentation
Responsible (under the supervision of the Service Manager or Solution Architect) for the documentation of IT operational processes and first-line support procedures.


• Bachelor in Computer Science or relevant field/experience
• 3 to 5 years of proven experience in a similar role
• Advanced knowledge of MS OS, Active Directory, O365, Linux, VMWare is required
• Experience with DNS, storage, ethernet/IP configuration, network infrastructure is a plus
• Experience with Veeam backup, shell scripting, DB2, SQL is a plus
• Knowledge of coding languages (Java, .Net, php, …) and web development techniques is a plus
• Languages: FR, NL, ENG
• You are customer-minded and you always tend on helping people,
• You are eager to learn and discover new technologies
• You are an analytical problem-solver who also have a knack for being a good listener and able to manage priorities
• You have excellent written and verbal communication skills

We offer you
• A pleasant working atmosphere, in a human-sized company looking to the future.
• A young and dynamic team, driving with conviction its transformation towards the future.
• An attractive salary and working conditions, with extra-legal benefits.
• A participatory corporate culture, where the human aspects and the work/life balance is recognized as important.
• Our offices are centrally located in Brussels, close to public transport

Business Development Advisor


ARAG has the ambition to ensure affordable & efficient access to justice for every citizen in Belgium and worldwide. We protect the Belgian citizen at every moment of his life by enlightening him on the legal aspects likely to impact him and, if necessary, by accompanying him during the resolution of a dispute.
ARAG offers his Legal Protection products through 3 main distribution channels: Broker, Affinity (grouping of individuals/multiple risks into an organization, company, association, …) and Online.

Within “Product, BUSDEV & MARCOM” department, we are searching for a “Business Development Advisor” to support the development of both the “Affinity” and the Broker distribution channels.

The “Business Development Advisor” reports directly to the “Marketing & Communication Manager”.
For the “Affinity market”, you will be working very closely / in tandem with the “National Account Manager”, in charge of managing and expanding current & future “Affinity” customers, within the sales department.


Contribute to develop the business
- Define and develop sales-driven Campaigns so that to remind/boost products/actions or support the launch of new products/actions incl. motor salon, market events, X&Up-sell plan
- Sales support material & tools so that to smoothen the path to ARAG for our distribution Partners (easy to work with) : training, webinars, tools, brochures, …
- Communication plan: help to define the yearly calendar and operationalize it along the year incl. a regular newsletter, events, SOME groups …
- Define/formalize the product-related requirements needed to develop New business Affinities, based on the input of the “National Account Manager” + market research when needed
o Feed the “Product Manager” with the requirements
o Participate Hands-on to the Affinity-product-related developments
Manage key distribution- projects
- Propose and manage new projects to enhance Broker and/or Affinity experience (e.g. new/optimize tools to manage affiliates, New offer tool for brokers, …)
- Propose and manage new projects related to sales support management, contributing to ARAG Business objectives (e.g. new performance reporting, CRM …)

Give support to the “National Account Manager” for other BAU sales activities
- Help to identify and support growth opportunities, retention/loyalty actions, X&Up-sell opportunities
- Prepare inputs for sales meetings and accompany when required
- Big Direct Accounts & Affinity portfolio analysis, incl. segmentation or market study
- Tailored commercial actions/propositions, based on the input from the Key Account Manager
- Analyse and develop comparison table/arguments on competitive products


- Master degree in business administration/marketing/sales or equivalent
- Experience of min 3 years in the Insurance industry
- You have demonstrated proven sales experience
- In-depth knowledge of the Affinity/Affiliates or Broker market is an asset
- Dutch native speaker, with good knowledge of the other national language as well as English
- Customer expectations are at the heart of your approaches
- Analytical mind with an affinity for figures
- Driven Intrapreneur results-oriented and pragmatic
- You know how to work both independently / autonomously and as part of a team
- Excellent organizational skills so that to be able to manage multiple subjects in parallel
- Affinity for Marketing & Digital

Performance & Cost Controller


The Performance & Cost Controller uses financial and accounting expertise to monitor the financial progress of the company. He/She provides support in the decision making of commercial and financial matters with performance and costs analyses. He/She also works in close relationship with the underwriting team (UW) to analyze the profitability of each product and actuarial reserves. The Performance & Cost Controller computes, analyzes and compares internal and external costs to budgets and helps senior management to adjust those by performing variance analyses. The Performance & Cost Controller directly reports to the Finance Manager.


The Performance & Cost Controller is responsible for the following tasks, He/She :

- Elaborates and assists the Finance Manager in the forecasting and planning activities. Controls and reviews the three-year planning, budget and revenue targets.
- Produces performance and cost controls and assists in preparing recommendations and comments to variances in performance and costs.
- Contributes to the analyses of product profitability with the underwriting team.

- Develops and improves reporting solutions for monthly monitoring and variance analyses (e.g. dashboards, optimizations and automation).
- Improves the usage of existing reporting and budgeting tools for the different departments of the company (more decision support). Compares costs to budgets and
helps senior management to adjust costs.
- Follows up, monitors and verifies the process of incoming invoices in the objective to optimize the analytical accounting/project financial view (cost centres, projects).
- Contributes to ad-hoc analyses upon request of management and supports the Finance team when needed.
- Assists the Finance Manager in the change of the current Transformation of Accounting and Financial services (digital, automated, lean processes).


- Bachelor in Economics or in a financial background, or equivalent combination of education and experience.
- 2 to 5 years of work experience in a controlling role
- Experience with automated reporting solutions (PowerBI, QlikSense, Cognos, SAS or others) is a plus.
- Languages: FR or NL, EN is a plus.
- Excellent command of office tools (MS Office) and particularly familiar with Excel
- Autonomous and proactive attitude with a sense for numbers and able to make numbers speak.
- Strong analytical abilities combined with openness to new ideas and new ways of thinking with great teamworking skills.

Spontane sollicitatie

Waarom werken bij ARAG?

ARAG is veel meer dan een verzekeraar. Naast rechtsbijstandproducten voor particulieren en ondernemers bieden wij onze klant gratis preventief advies. Als medewerker van ARAG sta jij, los van afdeling of functie, in dienst van onze klant die niets dan het beste verwacht. En meer.

Kortom, ARAG staat voor inzicht, gemoedsrust en zekerheid – op een persoonlijke, professionele en positieve manier. Herken jij je hierin? Reageer op één van onze vacatures of stuur ons een spontane sollicitatie.

ARAG Internationaal

ARAG is een gespecialiseerde rechtsbijstandsverzekeraar met decennia ervaring. De ARAG-groep werd in 1935 opgericht in Duitsland. Vandaag zijn we aanwezig in de meeste Europese landen, de Verenigde Staten en Canada. In België is ARAG actief sinds 1965. Onze klant rekent dus op een grote internationale speler met een sterke lokale verankering – de garantie op een verzekeraar die dicht bij zijn klant staat.


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